Quality Assurance is for Everyone and Every Company

It is becoming increasingly common to hear about quality assurance in software process development. However, how can one ensure we are taking the correct steps to be prepared and not miss out on potential opportunities in the market by neglecting this?

The objectives of the QA process are to improve the quality of the product, reduce the number of defects, reduce the number of customer complaints, and increase customer satisfaction. The process should include a number of steps that include reviews, testing, and analysis that should be carried out in each development stage. Reviews can be manual or automated, where the code is checked for errors that may not be detected during the development process. 

Testing should cover all aspects of the product, such as unit tests, integration tests, system tests, and acceptance tests, to ensure that the product meets the requirements and that the components work together as expected. Analysis should be carried out on the results of the reviews and tests to identify any design or development defects that may have been overlooked. This analysis can help to identify areas where improvement can be made, and also provide a way to measure the effectiveness of the process. Finally, the QA process should include a feedback loop to ensure that any changes or improvements made to the process have been successful in improving the quality of the product. This feedback can be used to make further improvements, or to identify any areas that may need further attention.

We have found from most of our customers, for example, that online stores get usually delayed or suffer down system on weekends or holidays and this is because there is an overload of requests, it shows up that the system is not prepared for high traffic demand or the process is too complicated for the customer and not making easy for the customers to expedite the payment and get their services/products.   A software or an app must be designed not only with a good frontend customer experience, but with a high backend design and this will allow the customer to get advantage of the design or infrastructure. 

Where do I start if I want to implement QA in my company? An experienced QA implementation engineer can provide an assessment of your current strengths and weaknesses, as well as suggest ways to improve what you already have and bring new ideas to maximize your investment.  In the industry of software & testing QA must be considered as one team responsibility, and the perspective of each software developer should be that they work together as a team to produce a product that ultimately fits the customer.

Quality processes should not be left to the end, we may be bringing an error that could be detected early, which would cause us a defect in one of the components of our product, ending irremediably as a failure that can affect the correct performance of the product, impacting on stopping the delivery and the costs involved in the respective revisions and debugging. A QA process in the early stages of the project is of great value, it prevents errors either in documentation or development, therefore, it prevents unforeseen expenses.  

QA process helps bring high quality products to market in less time. This requires continuous development, continuous testing, continuous implementation, and helping teams to keep updating and implementing.

Digital Geko is the ideal partner for this, as we have more than 13 years of experience developing software for banking and insurance companies in Latin America, USA and Neatherlands. We are experts at quality assurance, and understand the importance of implementing quality assurance processes in the software development lifecycle. Our team of professionals will work with you to ensure that your software development project is successful, and that the quality assurance process is carried out properly. We will help you identify any areas of improvement and will provide you with best practices and advice to help you optimize your software development process.

Keywords: Quality Assurance, software development, testing, quality assurance process